My mobile phone is not ringing when calls are coming in and it is going straight to voicemail.
Can anyone let me know how and which setting I need to change to make it ring and I can answer calls please?
Take a look on your Network's Providers help and support pages specifically for the option to delay the amount of time a phone call goes to your voicemail.
This should increase the amount of rings before your voicemail kicks in.
If you can't find this which is typically a short-code you key into your phone dialer app, then give your Network Customer Services a call.
Current Phone > Samsung Z Fold³ 5G.