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Galaxy A30 Charging problems

(Topic created on: 12-01-2020 06:02 PM)
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Lava_za
Apprentice
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My phone only charges with other chargers, and on the Computer via USB.
The fast chargers (I have 2) both are working for other devices, but not on the phone.

Other cables same result.

When plugged into the computer it displayed that the USB device malfunctioned, this never happend before - only when the charging problem started.

 

Other Samsung devices all fast charge with my chargers & cables but not on my phone.

I have also cleaned the USB-C port, restarted the phone multiple times, shut down the phone multiple times, turn on and off the fast charging option in the battery options, and also reset the phone to factory settings - and nothing happened.

The phone only charges with non-fast chargers, and via the USB on other computers, but on all other computers it also says the USB device in the device manager has stopped working. 

Windows Explorer also thus doesn't pick up the phone to browes it, it only charges (very slowly)

This started happening today when I tried charging when the battery was at 15%
The firt time plugging in into the fast charger it did charge - but it stopped at 21% then when the battery level reached below that - it started fast charging again (from the wall)
This kept happening a few times, and when I plugged it into the computer - I started to find out the above issues. And now it no longer charges with any fast charger at all.

I also don't have any software updates currently available.

This Samsung A30 is about 4 months old now, previously everything worked flawlessly - haven't installed and made any setting/cable/charger/electricty changes since.

 

 

22 REPLIES 22
dev_goel321
First Poster
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did u fix it anyhow?

 

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iamarjun45
First Poster
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Hi Dev. My phone was in warranty period. Hence, I visited the service center. They replaced a part of the phone and now it works fine 

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Jazix5
First Poster
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Just started having this issue with my A30 tonight before going to bed and I immediately tried other chargers, cables, sockets, etc. but nothing worked consistently. I searched online and didn't expect I'd find this many people also experiencing it.

My A30 is over 2 years old (bought on the same release month) so I thought time was finally catching up to it, but turns out I was just lucky since I see some people began having this issue just few months after buying this phone. Now mine can only charge (slowly) through my laptop.

Update: The phone now charges through the wall adapter, however, the fast charging is completely gone. Tried everything from different  wall adapters to different cables, nothing got the fast charging to work. It might indeed be a hardware issue.

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