02-05-2023 12:40 PM in
We have few Galaxy A22 phones in our organisation which has issues like - restarting suddenly, disconnects middle of the calls, restarting while composing an email, restarting even when phone is idle.
After performing above all steps, still phones restart randomly, no particular reason or pattern found.
Please can advise, what is causing this? Is this a wider issues? Can a solution be provided. I can help me further information as required.
#phone #galaxyA22 #smartphone
02-05-2023 03:24 PM in
@MantDi22: Please can you also try heading to Settings > Battery and device care > Tap the graph symbol in the top right, and check the app issue history to see if anything has been flagged that corresponds with any recent restarts you've experienced. I'd also recommend returning the the Battery and device care landing page > Device protection > Scan phone, to see if this highlights any malware or suspicious activity on the device.