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Galaxy a15 wi fi calling

(Topic created on: a month ago)
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Members_GA5yeRe
Apprentice
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Hello

I've just bought a Galaxy A15 and have a query about Wi Fi calling.

Wi-fi for the internet works OK. OS is version 14

I now use my mobile as my main telephone at home and the signal I get from the local mast is not particularly good.

On my previous A20e, wi-fi calling was a 'preferred' option, if memory serves me correctly. When I enabled this, all calls were made over wi-fi if a connection was available.

The A15 just has an option to 'enable' wi-fi calling. It seems to me that wi-fi is only available when the telephone signal is weak, and is turned off if it is strong.

Is this normal?

If not, any suggestions how to fix it?

TIA

Dave

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AndrewL
Moderator
Moderator
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@Members_GA5yeRe: If you head to Settings > Connections > Wi-Fi Calling, and toggle the feature on, then you should see a 'Calling preference' option. Tap on this, and select 'Wi-Fi preferred'. Let me know if this helps. 

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Members_GA5yeRe
Apprentice
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Morning Andrew.

Thanks for the reply.

Settings > Connections doesn't have a 'Wi-Fi calling' option. Is this an option enabled by the service provider and stored on the SIM?

There is an option within the phone settings which toggles 'Wi-Fi calling' on or off. That is set to 'On'

I should have said that the handset is the 4G version, if that makes a difference.

What I don't understand is that wi-fi calling is displayed when I auto connect to other routers in different places. At home, it sometimes displays when the mast signal strength is weak, but I don't think it has ever displayed when the handset is less than a metre from my router.

Cheers

 

Dave

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