Galaxy a15 wi fi calling

[Members_GA5yeRe]

Hello

I've just bought a Galaxy A15 and have a query about Wi Fi calling.

Wi-fi for the internet works OK. OS is version 14

I now use my mobile as my main telephone at home and the signal I get from the local mast is not particularly good.

On my previous A20e, wi-fi calling was a 'preferred' option, if memory serves me correctly. When I enabled this, all calls were made over wi-fi if a connection was available.

The A15 just has an option to 'enable' wi-fi calling. It seems to me that wi-fi is only available when the telephone signal is weak, and is turned off if it is strong.

Is this normal?

If not, any suggestions how to fix it?

TIA

Dave

[AndrewL]

@Members_GA5yeRe: If you head to Settings > Connections > Wi-Fi Calling, and toggle the feature on, then you should see a 'Calling preference' option. Tap on this, and select 'Wi-Fi preferred'. Let me know if this helps. 

[Members_GA5yeRe]

Morning Andrew.

Thanks for the reply.

Settings > Connections doesn't have a 'Wi-Fi calling' option. Is this an option enabled by the service provider and stored on the SIM?

There is an option within the phone settings which toggles 'Wi-Fi calling' on or off. That is set to 'On'

I should have said that the handset is the 4G version, if that makes a difference.

What I don't understand is that wi-fi calling is displayed when I auto connect to other routers in different places. At home, it sometimes displays when the mast signal strength is weak, but I don't think it has ever displayed when the handset is less than a metre from my router.

Cheers

Dave

[Lit2024]

@Members_GA5yeRe I also have this issue with a huge chunk of phones from A15s to A12s.

I thought it was our provider but Vodafone have confirmed its not them and its the phone that doesn't have the capabilities for this preference. 

@AndrewL Can you provide anything to counter what Vodafone said?

I have checked all settings and I only get the option to enable wifi calling but not to enable a certain preference. Where as my personal phones do have this option.

[AndrewL]

@Lit2024: It is possible that the 'preference' option is only available on Android 14 and above, although I am sadly unable to verify this. If you have selected the Phone app > 3 dots > Settings > Wi-Fi Calling > On, and the 'Calling preference' option is not visible, then this feature is not supported on your device/current Android version. 

[Slashkuhn]

I have an a fiftin and I live off grid. I tried to enable Wi-Fi calling and I get the message that I have to have data on to to.  Have this connected. If you go To make a call, but instead hit the 3 buttons on the right side.A drop down menu comes down for settiyes.There you'll find wi fi calling. When I hit the taggle For wifi calling That's what The message comes up that I need to be connected to wifi Or.

Data. I can google and get on And?

Bring up any page but it won't allow me

To make any calls or to text.

[Slashkuhn]

I have the a 15 when I go to enable Wi-Fi following.It tells me that I need to be connected to wifi, Which  I am. Or to be connecthrough data. We live.

Off grid so that is not possible. Any ideas