Free watch place of purchase

[nettynook]

Hi, can anyone help, I recently purchased a Samsung a55 for mu Dad for Christmas and would like to request the free watch, yet while filling out the form I can't select the provider (Sky) it had stated in their site when I purchased it could claim a watch. I have all the other details but can't get past the provider ?? Any advice? 

[Glenntech]

Have you spoken to Sky
Might be their promotion is separate from the other promotion

[BandOfBrothers]

Hello @nettynook and may I extend a Warm Welcome to the Samsung Community Forum 👋 

Is it this offer from https://www.sky.com/shop/mobile/phones/samsung/samsung-galaxy-a55-5g 

I've had a look at the link that leads to the Samsung claim page ,and have uploaded a screenshot to show that Sky is showing as an option. 

 

Perhaps try clearing the cache and history of your browser and try again, or try another browser or even another device to go through the claim again. 

If i can be of any further help please don't hesitate to ask  😎 

[nettynook]

Thanks I will give that a go,

[rubyroll]

Thank you

[BandOfBrothers]

Do please update your thread on how you get on 😎  @nettynook 

Good luck 🤞