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Fitbit compatibility

(Topic created on: 03-02-2021 03:33 PM)
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LucilleS
Apprentice
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is there an update to enable me to use my Fitbit charge 4 with my Samsung A70 phone?
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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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Any update needs to come from Fitbit. Seems there was a recent one but according to their website, the A70 isn't supported. Reading some of the forum comments suggest there's a lot of issues with this app.

LucilleS
Apprentice
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Thank you, I'll try and get in touch with Fitbit. thanks again
Milander
First Poster
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We have A70 and Fitbit worked perfectly until the Fitbit app update 3 weeks ago. since then it won't pair or sync. Fitbit help make all the right noises about trying to help - but in reality its the App update thats caused this. Theyve acknowledged they have a problem and say they're working on it - but thats it. Look at the comments about the App in play store. seems Fitbit have huge app problems - just wish I'd researched a bit more before buying!
LucilleS
Apprentice
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Thanks Milander, I got my Fitbit in October, I went via the app to pair it, the phone gets as far as finding the Fitbit but that's it, it won't connect
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