Fitbit compatibility

[LucilleS]

is there an update to enable me to use my Fitbit charge 4 with my Samsung A70 phone?

[Pugs1957]

Any update needs to come from Fitbit. Seems there was a recent one but according to their website, the A70 isn't supported. Reading some of the forum comments suggest there's a lot of issues with this app.

[LucilleS]

Thank you, I'll try and get in touch with Fitbit. thanks again

[Milander]

We have A70 and Fitbit worked perfectly until the Fitbit app update 3 weeks ago. since then it won't pair or sync. Fitbit help make all the right noises about trying to help - but in reality its the App update thats caused this. Theyve acknowledged they have a problem and say they're working on it - but thats it. Look at the comments about the App in play store. seems Fitbit have huge app problems - just wish I'd researched a bit more before buying!

[LucilleS]

Thanks Milander, I got my Fitbit in October, I went via the app to pair it, the phone gets as far as finding the Fitbit but that's it, it won't connect