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Fingerprint not working since last update

(Topic created on: Sunday)
101 Views
vivsykes
Student
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None of the fingerprints are working and I have tried turning my phone off and restarting it but it still doesn't work 


6 REPLIES 6
Victoria101
Student
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I'm having the same problem! 😕
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arianwen27
Maestro
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Have you tried adding your fingerprints again?
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MNas04
Hotshot
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Is there anything that's causing the issue? Do you have a screen protector on your phone that's causing it to not work?
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1Adam1
Voyager
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Do this
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vivsykes
Student
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No it was working perfectly fine until the last updates ,I have tried re adding them but it says biometrics is not responding
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Tourbillon De La Vie
Samsung Members Star ★
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Try diagnostics via Samsung members app
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