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Original topic:

Fingerprint issues

(Topic created on: 01-12-2023 11:30 PM)
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chrisb1992
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Hi I have updated my 2 Samsung a22 5g phones and since the update I was having a message saying problem with fingerprint hardware. I looked for solutions and have tried them all safe mode, clear credentials, factory reset and even a new fingerprint sensor/home button and was still happening. The problem persisted and now says fingerprint not working restart phone but doesn't help. Anyone have any solutions or same problem that got sorted?
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BandOfBrothers
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I would suggest to let a Samsung Service Centre have hands on with your phone @chrisb1992 

I assume any work carried out on the phone thus far has been from an authorised Samsung Service Centre as if not your warranty could have been voided. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "