Fingerprint issues

[chrisb1992]

Hi I have updated my 2 Samsung a22 5g phones and since the update I was having a message saying problem with fingerprint hardware. I looked for solutions and have tried them all safe mode, clear credentials, factory reset and even a new fingerprint sensor/home button and was still happening. The problem persisted and now says fingerprint not working restart phone but doesn't help. Anyone have any solutions or same problem that got sorted?

[BandOfBrothers]

I would suggest to let a Samsung Service Centre have hands on with your phone @chrisb1992 

I assume any work carried out on the phone thus far has been from an authorised Samsung Service Centre as if not your warranty could have been voided. 

If I can be of any further help then please don't hesitate. Take care.  😎