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Original topic:

Finger print issues with my samsung A51 .Why is this ?

(Topic created on: 11-11-2021 10:57 AM)
katty59
Explorer
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Galaxy A Series
Finger print issues with my samsung A51 .Why is this ?

1 Solution


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xSteveuk
Maestro
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Galaxy A Series
Hi
This page maybe helpful to you

Samsung phone is not recognizing fingerprints

https://www.samsung.com/us/support/troubleshooting/TSG01200322/

View solution in context

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Solution
xSteveuk
Maestro
Options
Galaxy A Series
Hi
This page maybe helpful to you

Samsung phone is not recognizing fingerprints

https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Hi @katty59 

 

What issues are you experiencing  ?

A couple of tips I picked up when setting up the finger prints are.

When setting up take x3 scans with each thumb and then rotate the phone around when taking further prints of each thumb so your phone can read both thumbs from the same finger print scan. Scan your prints as you would normally hold the phone.

Also using two fingers when setting up one fingerprint works pretty well.

Go into Settings . Biometrics and Security.  Biometrics Preferences . Turn Off Screen Transition Effect.

Then go into Settings and search for Optomise Battery Usage. Tap in Optimise  Battey Usage  tap to show All and scroll down to com.samsung.android.biom and toggle Off

For me this improved the fps on my Note.

I also have dry skin on my fingers and so find it sometimes beneficial to moisten my fingertip by breathing on it before unlocking the phone.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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RahinS94
Student
Options
Galaxy A Series
Hi

I had this problem but then realised that my finger or screen was dirty or dusty. Try giving the scanner part of the screen a wipe and see if it helps. This also maybe if you bought a screen protector that fits but doesn't let the fingerprint area be scanned.

I hope this was helpful 🤣
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