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esim stopped working

(Topic created on: 25-04-2024 12:07 PM)
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Terry5050
Journeyman
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This morning after switching my phone on the esim I have had connected with no problems for a few months is continually trying to connect the physical sim I have with (smarty) is ok but the esim (sky mobile) won't connect and it won't let me switch it off in sim manager, any ideas?
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10 REPLIES 10
Robin999
Maestro
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Are Sky having any network issues at the moment?
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Terry5050
Journeyman
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Not in my area tested network coverage and says its all good (No issues)
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Robin999
Maestro
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Could you try resetting your network settings.
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Terry5050
Journeyman
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Done that twice on the esim now made no difference unfortunately 😕
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Robin999
Maestro
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Might still be worth contacting Sky and see what they advise.
Terry5050
Journeyman
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Must have been a hiccup @SkyS end all of a sudden its connected and started working, before I had chance to contact them.
Robin999
Maestro
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Yes, sounds like it. Glad it's sorted now.
TechZilla
Hotshot
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Sky were having issues, they sent me a message apologising for the inconvenience caused and that it was fixed now and they would continue monitoring the situation.
Terry5050
Journeyman
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Didn't hear anything off them but guess the message wouldn't come through because I had no signal lol