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Device Care Widget shortcut gone

(Topic created on: 01-02-2024 01:30 AM)
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I am me123
Journeyman
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Hi,

I used to have the'Device Care' app shortcut on my home screen. It is no longer there. There is no option now to add it to my homescreen from the app itself. 

How to fix?

I have tried a reboot of the phone to no avail. 

Thank you

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BandOfBrothers
Samsung Members Star ★★
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Also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

I've just checked and the Device Care widget is still available on my side which leads me to assume Samsung having taken this option away. 

Screenshot_20240201_053332_One UI Home.jpg

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
Samsung Members Star ★★
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Also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

I've just checked and the Device Care widget is still available on my side which leads me to assume Samsung having taken this option away. 

Screenshot_20240201_053332_One UI Home.jpg

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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I am me123
Journeyman
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Hi there @BandOfBrothers

I got the issue sorted using the "Add to Homescreen" option from the app itself. It seems I overlooked this option the first time I tried it. 

Thank you again. 🥰