06-08-2023 07:17 PM in
Another year and another new A-series. But does anybody really care?
For an equivalent price (or just slightly more money but less than a flagship) there are many Android OEM brands out there that offer better PWM dimming (only 250Hz?), better touch sampling rate (only 240Hz?), faster display response rate, better performance in real life usage and not just in benchmarks (as One UI still remain slow & bloated), Dolby Vision screen (unlike yours), inferior Exynos chips and a lot faster battery charging speeds( only 25w).
I appreciate not many people will scrutinize specs like i do but these do matter for most of us who are looking at the competition such as Poco F5, Xiaomi 13 Lite or even a mint condition OnePlus 10T. If Samsung "...believe that feedback from our customers is extremely valuable in shaping our future products and services" and claim they are listening to customers then why do we still have inferior specs for a midrange device like the ones I mentioned in 2023?
Sure Samsung is currently superior in software updates and that can't be faulted and i very much commend them (even better than Google's) but this highly depends on the content and the purpose of the update itself (e.g. camera update, emergency patch, performance update, etc.).
I can appreciate that someone will say to me "Why don't you buy a different phone instead". Sure I can do that but i'm doing this not for myself but for Samsung which in turn i myself (and countless others) would gain from. To help them, to help us...retain our devices and continue using them for a long time. Only if someone do listens. Why still no vertical app scrolling? Why no easier way to hide apps? Why a Galaxy Store and not push updates via the Play Store? Big questions.
These are my two cents. From an owner and user of Samsung devices for a very long time.
I still believe Samsung can do things positively out of this feedback but it has to proactively come from within. And fast.
07-08-2023 05:30 AM in
I'd like to thank you for sharing your thoughts on how you perceive tech from Samsung.
Please also do continue to use the feedback section in your Samsung Members App too.
I'm all for continued innovation from Samsung which in my personal experience they do with most of the competitors actually having to follow 😀
All feedback is valued. 👍
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-08-2023 08:25 PM - last edited 08-08-2023 08:31 PM
Have I heard it correctly that "...my personal experience they do with most of the competitors actually having to follow"? Are you feeling alright today? Have you not read my feedback?
Please tell me in all honesty that you are aware of other Android phone brands? Do you realize that for £499 for a Galaxy A54 can get you something elsewhere but more cheaper and with better specs? Do you know what I'm talking about?
With respect I think you will need to do more research before you actually open your mouth. We despise your typical, default, patronising-ish statement. I really do think Samsung live in a totally different world that doesn't care about feedback, thinks that it's just Samsung and Apple as phone brands and if they do you either just "acknowledge" something but don't actually do something back?
Monthly security updates is OK. That in itself is a feat. But....read my feedback again would you please.
I don't have a Samsung device right now for many reasons in order for me to to put out my feedback via an app hence I am limited to the website. This is what I have been saying for a very long time. You always tell us to go to the Samsung Community to air your feedback. But it's like a rock and a hard place. You get derided or get a generic/robotic response or you get rude inapropriate comments or the comments would just dry out. This is my personal experience.
JUST LISTEN, COMPREHEND WHAT WE ARE TRYING TO TELL YOU, RESEARCH, IMPLEMENT CHANGES VIA SOFTWARE OR HARDWARE then people will continue using your devices. It's not rocket science.
20-08-2023 04:21 PM in
21-08-2023 04:04 AM in
28-08-2023 08:02 PM - last edited 28-08-2023 08:06 PM
I wanted to tell you...DO NOT BUY THE A54. Unless you are budget conscious and you have no other choice.
This is how i see it. Samsung has created a two-tier system in their phones.
They put a secondary app store (Galaxy Store), they out 1st-party apps (i.e. calculator, calendar, etc.) that most of them you cannot even uninstall. They put certain restrictions (especially with Android gesture navigation) when you install a 3rd-party launcher so the swipes and gestures are clunky and not that smooth and to top it off they have a bloated UX on top of Android which is One UI; some features are just totally unnecessary. These are just some of the reasons why the performance are the worse compared to Oxygen OS or even MIUI.
Compared to Xiaomi and OnePlus phones (which i had in the past 5 years) the charging times of Samsung is beyond slow. They claim they have kept up with the times and they even have the stomach to say that they lead the way than other the competition but in reality it's a total lie.
The main camera's skin tones looks as if someone has jaundice. The ultrawide is so-so and the selfie camera is decent enough.
The processor is underutilized, underpowered and unoptimised to today's standard for a midrange phone. Yes you get monthly security updates and the occasional software, maintenance updates and bug fixes but it doesn't changed the fact that the software is still too bloated.
I am currently selling my A54 and will be getting a Xiaomi 12 Lite or even a OnePlus Nord 3 later this year when it gets slightly cheaper.
I do hope you will love your A54 but heed my words.
28-08-2023 08:28 PM in
02-09-2023 08:06 PM in
I think the Galaxy A54 will highly likely be my last Samsung device for a very long time.
I despise the ultra slow battery charging times, no option for vertical apps scrolling, no option to properly hide apps (as Samsung's implementation is " crazy" to say the least unlike the implementation of MIUI and Oxygen OS), specs-for-price ration is still relatively higher than the competition, etc.
Whenever i own a Samsung phone i install a third-party launcher such as Nova and Microsoft's. The Android gestures navigation and swipes needs plenty of work in terms of smoothness, compatibility and performance. And I mentioned this to Samsung countless times in the past (almost) two years and to put it straight...it could be better still.
In the past 5 years or so my daily tasks, routines, number of apps i install in a device has almost become stagnant and consistent. And in my opinion the companies that do well in terms of UI smoothness, performance & features is Xiaomi and OnePlus. But the latter wins hands with all that plus consistent updates, excellent customer service (their app is more robust than Samsung's) and true bang for your buck price-for-specs ratio. And they do almost monthly deals and discounts especially with a new product lunch, seasonal and anniversary discounts included.
I'll be happy to see the back of my GalaxyA54 and I'm excited to try out Xiaomi again and after a few months perhaps get the new Nord 3 or an 11T (if it exists).
I'm glad you are happy with your Samsung device. But if down the line you have developed a dislike with issues I have highlighted here i would strongly suggest...get a OnePlus phone.
04-10-2023 10:19 AM in