13-01-2024 02:23 AM
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I have a Galaxy A52s. Recently it stopped connecting to the wifi and my sim cards don't connect either. The sim cards work perfectly in other phones so I know it's not a provider issue.
13-01-2024 05:05 AM
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That's not good @Naturally Shanny 😔
First try resetting your Network Connection via Settings > General Management > Reset > Reset Network Settings.
If that does not help clear the phone's System Partition Cache Files Section via >
Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
If that fails to help rum the diagnostic tool found in your Samsung Members App.
As a last resort back up and factory reset.
Very last resort is to contact a Samsung Service Centre.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-01-2024 02:18 PM
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14-01-2024 02:35 PM
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