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cashback claim

(Topic created on: 26-12-2020 01:45 PM)
1855 Views
mummaof2
First Poster
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Hi I just got a new upgrade samsung  galaxy  a71
Got told i was going to get a £80 cashback claim but I don't know how to claim it. Can someone point me in the right direction thanks you
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10 REPLIES 10
heyus
Journeyman
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go on the website you buyed it on and find cash back
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Sheri75
Explorer
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do me a favour and let me know if you succeed. my attempt to put a claim in has failed as it says bank details are incorrect and they absolutely are not
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Mandie
First Poster
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I've just tried to put a claim in and it  won't recognise the serial number on my watch 3. Any ideas?

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Mary106
Student
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Thank you for this... I had real trouble finding how to claim my cashback and that link made it really easy.

 

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Mary106
Student
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It asked for the IMEI number which didn't work but when I added the IMEI 2 number (which might be the same as the serial number) it did work! 

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Mary106
Student
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So far my claim is saying it's been verified but I won't know for sure until the money is in my account!

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Sheri75
Explorer
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Mandie I had the same as Mary, had to put imei no in and have 2 imei no's, one worked, other didn't. It prompted me to upload a pic of the imei no's so uploaded a pic of the box.
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Sheri75
Explorer
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I have been emailing them for days, ended up having to email a screenshot of the problematic page, that was xmas eve so don't expect next reply til Tues. its ridiculous, not happy having to email a pic of bank details just to show them an error message when I had quoted the message exactly to them in an earlier email so I blocked some of the numbers out! wait and see now
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