cant update

[zeke01]

i can't update my samsung a55 to ui7, i restart  my phone many times but has no effect and i cant pause the update too. help what will i do (sorry for bad English not my first language)

[johnz237]

Hi! Welcome to the samsung members community!

What id suggest is booting into safe mode and trying again.
https://www.samsung.com/us/support/answer/ANS10003495/