Cannot factory reset my phone in the settings or in the boot

[Aileentjuh]

My phone doesn't show the option to do a factory reset in the settings, but also not in the boot. Does someone know how I can get the option back?

[Members_dfgDdL6]

Can you please tell me the reason for needing to plug in to the computer?

Regards

[johnz237]

It was a security/risk measure put in a few years ago, implemented on devices with Android 11 onwards to prevent accidentally booting into Recovery Mode and to ensure the device uses a stable connection for the process.

[Members_dfgDdL6]

ok

thank you