Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Cannot deactivate Call Forwarding

(Topic created on: 05-10-2022 02:33 PM)
BazzoMac
Apprentice
Options
Galaxy A Series

Hi All,

I used my wife's phone as the obvious place to divert calls to on busy, on unanswered and on unreachable.  All seemed fine until now -  the choice has become problematic and she has asked me to stop it.  I have tried to deactivate but get an error message - "Failed to read data, Unable to deactivate call diverting for unanswered calls.  Unsupported by operator"

The message is same for busy and unreachable.  I've seen some suggested fixes involving factory resets or such like.  Surely there is a straightforward fix??  

If I was able to easily activate the feature, surely I can deactivate??

All help gratefully received.

Barrie

6 REPLIES 6
at_theresonly1mac
Pathfinder
Options
Galaxy A Series
S22 one UI 5 beta.

... Call settings
... Supplementary services
... TAP call forward (it may come up with a number)
... TAP AGAIN
...deactivate.

Hopefully that'll sort it.

For me, it all forwards to voicemail.
.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!
0 Likes
BazzoMac
Apprentice
Options
Galaxy A Series

Hi,

Thanks for the offered solution but it is what I've already tried - it is at this point that I get my error message as in my original post.

Barrie

0 Likes
Neo001
Big Cheese
Options
Galaxy A Series

Hi,

 

Try these codes to disable conditional call forwarding in the phone app.

##61#

##62#

##67#

Source:

Screenshot_20221005_164110.jpg

0 Likes
at_theresonly1mac
Pathfinder
Options
Galaxy A Series
Call your network, and get them to turn it off.
.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!
0 Likes
BazzoMac
Apprentice
Options
Galaxy A Series
Thanks all - with 3, so first step is to contact them.
0 Likes
Blessed4life
Big Cheese
Options
Galaxy A Series
Hi, you can not deactivate voicemail setup manually on 3 network, you have to call up customer service directly.
0 Likes