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can someone help 😭

(Topic created on: 09-06-2021 08:41 AM)
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obvszymon
Apprentice
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 my phone wont basically update to android 10 (I have a galaxy a10) when it was due in may last year 😰 someone help 
12 REPLIES 12
xSteveuk
Mastermind
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Check wifi turned on

Check you have enough
Storage space
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obvszymon
Apprentice
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I did and it's all there but the update is not there
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obvszymon
Apprentice
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it just says 'software up to date'
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antikythera
Black BeltΒ 
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try the PC version of Smart Switch
Darren22
Voyager
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Because you not due the update until July that might be why.
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antikythera
Black BeltΒ 
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that's for Android 11 Darren, they haven't had 10 yet which was released last year
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Darren22
Voyager
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Sorry I miss read the question.
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obvszymon
Apprentice
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ok ty
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obvszymon
Apprentice
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it's not working ugh
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