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Bluetooth

(Topic created on: 02-02-2024 04:12 PM)
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jiwksowp
First Poster
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My phone cannot find any devices is there anything I can do
3 REPLIES 3
JAMES4578
Samsung Members Star ★★
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@jiwksowp Have you tried much Troubleshooting? You could unpair and repair Devices to see if that makes any difference.  An idea to reset the Network Connections.  General Management-Reset , in One UI 6.0 Bluetooth and Wifi are listed seperately.
If not solved  you could try clearing the Bluetooth cache. Go to Settings-Apps, if Bluetooth not visible you may need to tap sort-show System Apps and clear Data/cache.  Some further information here.  https://thedroidguy.com/samsung-galaxy-bluetooth-problems-1123496 

However if not a solution may need to wipe the cache partition by these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones (Headphones only work prior to Android 14) Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

can also Repair Apps via the same Recovery Menu.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


BandOfBrothers
Samsung Members Star ★★
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Are the devices your wanting to connect to in pairing mode @jiwksowp  ?

Which devices are they may I ask. 

Sometimes a simple reboot by turning the phone Off and On helps. 

If you long press on the Bluetooth Icon in your pull down notification shade this can show more options. 

Here are some official Samsung Help Links. 

 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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nicky2024
Explorer
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On the device I want to pair to I have to click option to make visible to other devices
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