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Bluetooth Issue A54 Since Update

(Topic created on: yesterday)
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WendyWoo17
First Poster
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I have an A54 and encountering issues with bluetooth since update going onto Android version 15.

Whenever I try and pair to a device the phone displays the device but during the "pairing", the bluetooth disconnects.

I have already tried resetting the phone and the bluetooth/wifi settings.

Can anyone suggest anything else to try please? 

Can I roll-back the version?

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3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★★
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What device are trying to pair
Wipe phone cache partition
• Power off the device.
• a USB-C cable to a PC or another device.
• Hold Volume Up + Side Button until Recovery Menu appears.
• Select Wipe cache partition/ Confirm Reboot system.

Try diagnostics via Samsung members app
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ATechPerson
Pioneer
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Unfortunately, you can't roll back the version.

Have you tried Samsung Diagnostics?
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WendyWoo17
First Poster
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I have tried to pair with multiple devices, ie bluetooth speaker and nissan car system. All fail at the pairing stage. 

It appears that I don't have a diagnostic option on my phone model.

I will try the above but I'm not "techy"!

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