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blue tooth not working

(Topic created on: 23-03-2021 06:54 PM)
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issy86
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hello, my Samsung a71 updated yesterday and today I no sound is heard in my blue tooth earpiece. How do I fix it please they worked yesterday before up date?

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AndrewL
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@issy86: Can you try heading to Settings > Sounds and Vibration > Volume > Make sure your volume sliders are at a suitable level > Tap the 3 dots in the top right > Media Volume Limit, and either disable this option, or enable it and move the slider all the way to the right to see if this helps? 

issy86
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Thank you for responding the volume is good I can hear music just not my phone I can not hear anybody on it. It worked up until the update

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