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Android 10 A70 Camera problem

(Topic created on: 17-03-2020 07:06 PM)
14189 Views
bruhmoment337
Apprentice
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I have a Samsung A70. This morning, I had installed Android 10 on it. I was happy with it until I looked at the camera app. On the A70, you can shoot 3:4 aspect ratio photos in two modes, 12MP, and 32MP (called 3:4H). When I tried zooming in for a photo on 32MP mode. It said that it couldn't zoom in on that mode. However, on 12MP, zooming in was working perfectly. Strangely, before installing Android 10, I never experienced this problem? Did they do this on purpose?
 
 
 
40 REPLIES 40
AndrewL
Moderator
Moderator
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@bruhmoment337: I had a look into this and found that I was able to zoom in and out in 3:4H aspect while in Photo mode. Could it be that its not the aspect/resolution that is causing the issue, but rather you're in a mode that doesn't support manual zoom (basically all of them except Photo and Pro)? Can you try zooming in on Photo mode while 3:4H is selected to see if you have any success?
bruhmoment337
Apprentice
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Nope. P.S in Android 10 they changed the name of it to 3:4 32MP, it used to be 3:4HNope. P.S in Android 10 they changed the name of it to 3:4 32MP, it used to be 3:4H

 

James_Eck
Journeyman
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Is there a quick fix? Please Samsung fix this! I hate this! Need a software update.
MarianV
First Poster
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Also in new application of the Camera you cannot switch to the wide mode.

GingerSteve
Helping Hand
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My A70 is the same, not zoom allowed on 32mp mode, I don't use that mode but I just checked
SJW1
Student
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So disappointed with this upgrade bought the A70 for the camera features really feels like the product has gone backwards. 

GingerSteve
Helping Hand
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The 32mp isn't really the main feature though , the standard 4:3 with pixel binning is the main camera feature , which does allow zoom.
The 32mp wouldn't really offer any benefits apart from resolution size
SeanJ
Student
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Also the wide angle lens is gone

James_Eck
Journeyman
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@AndrewL, why don't you go update your Android version cuz it states 32MP not 32H in Android 10/One UI 2.0. I think you are in Android 9. Sorry to say this to you. I don't think you are updated. Everyone here is updated at least the guy with screenshot. Here's mine in Pro Mode + 32MP...excuse the blurry hand. Just trying to be a peacemaker here. I'm still stressed.

 

Can you prove it works by screenshot and not just text? Then I will believe that Samsung has good customer service. :smiling-face:

Screenshot_20200409-094849_Camera.jpg