17-06-2025 02:55 PM
17-06-2025 02:55 PM
17-06-2025 03:18 PM
I'm sorry to hear that your Galaxy A14 is experiencing slow performance after startup, we understand how frustrating that can be, @ScoredByOctane.
The issue you described, where apps take a long time to open or respond after restarting the phone, may be caused by one or more of the following:
Background app optimisation: After restarting, your device may take a few minutes to reinitialise system processes and background apps, especially if many apps are set to auto-start.
Storage or Memory usage: If your device's internal storage or RAM is near full, this can significantly slow down performance.
Third-party Apps: Some apps running in the background may cause system delays.
To help resolve the issue, please try the following:
Ensure your device has the latest software update: Settings > Software update > Download and install.
Restart your phone in Safe mode to check if third-party apps are causing the issue. (To enter Safe Mode, press and hold the Power button > Tap and hold "Power off" > Select "Safe Mode".)
Clear cached data: Settings > Device care > Storage > Clean now.
Monitor your storage and RAM usage under Device care.
If the issue continues, we recommend performing a factory reset as a last resort (after backing up your data) or arranging an inspection on the phone using the following link: https://www.samsung.com/uk/support/repair/
We’re here to help, so feel free to reach out again if needed!
17-06-2025 03:24 PM
17-06-2025 03:57 PM - last edited 17-06-2025 03:57 PM
17-06-2025 04:09 PM
17-06-2025 04:09 PM