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A71 Camera flash missing in 3:4H mode

(Topic created on: 02-04-2020 03:39 PM)
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Teyri
Explorer
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Why camera flash is not active in 3:4H mode? I clear camera cache,reset camera settings ,but the problem still persist! How to fix this?

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23 REPLIES 23
GingerSteve
Helping Hand
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I know you mentioned the a71, but on my a70 when I activated the 3:4h mode , the flash option changes from a pop up selection of auto, on, off to just changing between auto and off, without the popup option .

So you're not even seeing the flash symbol change from on to off ? 

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Teyri
Explorer
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On my phone flash is greyout , I can't change nothing!

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Teyri
Explorer
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Screenshot_20200402-122736_Camera.jpg

 

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GingerSteve
Helping Hand
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I don't seem to be able to replicate that issue , at the moment I'm stumped
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GingerSteve
Helping Hand
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Have you had an update recently?
Was the issue initially there when you first the device?
Can you select the torch option from the quick panel ? The panel with the quick options to use wifi, data, locations, etc
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Teyri
Explorer
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Flash works everywhere exept camera in 3:4H mode. This make 64 Mp camera useless in low light! Why Samsung advertise 64Mp camera when i can't use it ! I'm so disappointed 😔 

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GingerSteve
Helping Hand
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That's very strange
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Teyri
Explorer
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Does anyone with A71 have same problem?

RekashTT
Journeyman
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Same with me on the a71. All the reviews on youtube showing that you can't use 64mp with flash when on 3:4H. I don't know why but it's kinda disappointing.

Rekash