bluebeef
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05-01-2025 03:56 PM
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I can't connect to any other numbers except O2 when I dial them, what has happened to my phone.
3 REPLIES 3
Piper123
Samsung Members Star ★
05-01-2025 04:01 PM
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum
Sorry to hear of your issues.
Are you saying when you call a number, it connects you to O2?
Or are you saying your device will only call other people who use O2?
Sorry to hear of your issues.
Are you saying when you call a number, it connects you to O2?
Or are you saying your device will only call other people who use O2?
S24 Ultra
lminvti
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05-01-2025 04:15 PM
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Hi @blueberf and warm welcome 👋
Could you please elaborate more on the issue? Phone only connects to o2 network when you making a phone calls?
Could you please elaborate more on the issue? Phone only connects to o2 network when you making a phone calls?
BandOfBrothers
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05-01-2025 04:58 PM
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Hello and may I extend a Warm Welcome to the Samsung Community Forum 👋
As a process of elimination can you try your sim card in another phone and then see what happens @bluebeef
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
