Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

A70-Screenshot problem

(Topic created on: 04-04-2020 12:43 PM)
Dijeff
First Poster
Options
Galaxy A Series

Anyone having problem with taking screenshot on A70  after latest update. Screen goes to Poweroff/Restart. HELP

1 Solution


Accepted Solutions
Solution
Cassidy007
Samsung Maker ★★
Options
Galaxy A Series

Just press both of button (down vol& power button) BUT NOT too quickly.

Vous aimez la photographie ? Si OUI visitez:
https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography ? If Yes, visit : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk

View solution in context

0 Likes
36 REPLIES 36
GingerSteve
Helping Hand
Options
Galaxy A Series
Mine is working fine , what setting do you have for the side key (power button) ?
In android 10 some settings have changed
0 Likes
GingerSteve
Helping Hand
Options
Galaxy A Series
Go to
Settings
Advanced features
Side key

And check your settings
GingerSteve
Helping Hand
Options
Galaxy A Series
You could just go to
Settings
Advanced features
Motions gestures
And select palm swipe to capture if you can't get the physical buttons working
GingerSteve
Helping Hand
Options
Galaxy A Series
Oh and the physical key action for screen capture is no longer long pressing them.
Long pressing does bring up the power off options.
Try the volume down and power screen capture action by just quick pressing them together , not long pressing
AntS
Moderator
Moderator
Options
Galaxy A Series

Cheers GingerSteve! 😎👍

 

@Dijeff, Any of GingerSteve's advice work for you?

0 Likes
Gabriel1234
Apprentice
Options
Galaxy A Series
Thanks man I had the same problem
0 Likes
GingerSteve
Helping Hand
Options
Galaxy A Series
And you're sorted now ?
0 Likes
Gregothe1st
First Poster
Options
Galaxy A Series

Hi, same problem here too, after update the screenshot no longer works pressing Vol down and power button, it goes to power off screen, nor can I swipe to screenshot even tho it is turned on in settings . Very annoying as this is probably one of the features I use the most, Please Help !!

0 Likes
Gregothe1st
First Poster
Options
Galaxy A Series

My bad, didn't read  all the replies, and yes, it works pressing the vol down and power button by quick pressing both not long pressing as it used to 

0 Likes