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Original topic:

a70 screen always on

(Topic created on: 30-12-2019 03:04 AM)
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sobby
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my a70 i can't lock the phone i tried factory format and connecting to my labtop and nothing happens and my battery is getting bad and i have no branch near me what should i do

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BandOfBrothers
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What happens when you press the power button @sobby  ?

 

There is a soft reset.

samsung-galaxy-a70/softreset. 

 

There is a hard reset but this deletes your stored information.

samsung-galaxy-a70/hard reset. 

 

If this fails then if a factory reset isn't helping then you do really need hands on via a Samsung Experience Store  / Samsung Service Centre.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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