17-10-2019 01:57 PM - last edited 17-10-2019 01:58 PM
My A70 keypad doesn't work during calls; ie when an automated switchboard says "Press 1 for customer services, 2 for sales etc."
Making an initial call is not a problem, its just when I have to choose an option during a call the problem arises.
Does anyone have any suggestions on how to fix this?
19-10-2019 02:35 PM in
Hi @burnie
When making a call and this happens does the screen show a symbol of the keypad that you can select?
20-10-2019 08:55 AM in
Yes, keypad appears and I can use the speaker and mute functions.
But when I choose a number, * or # nothing happens.
On my S8 you would hear a tone when you press a number, but on my A70 there is no sound.
21-10-2019 02:18 PM in
@burnie , Is 'Dialing keypad tone' enabled or disabled?
Settings > Sounds and vibration > System sounds > 'Dialing keypad tone'
07-07-2020 03:24 PM in
Hi,
I am having the same issue with my A70. The following setting is enabled.
Any suggestions?
Many thanks,
P
