A54 5G Battery draining after few days

[VincentKen]

Hi all,

has anyone noticed battery draining after few days of usage? I leave my phone without WiFi overnight on Power Saving mode with 4G/3G/2G enabled. For the first few nights the phone uses minimal battery capacity (1-2 %), but after few days it uses over 15%. Usually restart helps.

Any ideas how to resolve this issue?

Thanks!

[Guzuta]

strange, on A54 I never got error "private API cannot be accessed".

did you write manually the command?

In ADB App Control I use the "Auto Permission" feature, which automatically send the right ADB commands for the app you specify (you can check in the console tab which commands are sent to the device).

[PandoraVase]

Currently installing the last update mentioned above. I'll keep you posted.

@DrWage even though your phone it's also Samsung, some things may differ from A14 to A54, since they're not the same model.

[AraGorNN]

Can you share a screenshot of update size and changes?

[DrWage]

I write the command manually and  also used "Auto Permission" feature on my  Galaxy A14.

In the case of the "Auto Permission" feature, no error is displayed anymore, but wake locks are not logged, all graphs are empty. Only alarms are displayed. Similar error picture as with the error message.

But I found a corresponding function in GSAM Battery Monitor, which should also display wake locks (Screenshots). My plan is to briefly plug in the USB cable every day at 10 p.m. and then use it as a reference point to see if anything changes here if the problem occurs

[PandoraVase]

I know that is the update previously mentioned by other user cause it has the new features mentioned in the article 

[PandoraVase]

Well, finally an actual response:

I just received that so I didn't have time to try it. I still don't know if it might work BUT I did send them and answer talking about the 100% charging thing, since it is stated in the charging options of the phone that the best thing you can do to maintain the good health of the battery is to charge it only to 85% which is misleading and confusing 

[DrWage]

What Samsung Support recommends with *#0228#, among other things, is to calibrate the battery. As far as I know, the previous battery data will then be deleted and the battery will be "measured" again. Hence the 0% to 100%, so that the device is properly calibrated once.

No idea why support recommends it, as far as I remember you bought your device in June? The calibration is usually used when the battery has already lost capacity. You can try it. It can of course somehow be that the device has a problem here from the house. Of course anything is possible. From my point of view this is poking around in the fog without any explanation.

Otherwise, I am also very surprised by the statements that the smartphone JUST should only last 27 hours with activated WLAN and mobile data. As it is formulated, one can assume that a device is meant with activated WLAN and mobile communications. So no device that you actively use. Just WLAN and mobile phone limit the runtime to 27 hours...

Otherwise, just refer to the usual battery-saving tips, which you should already have tried at the time!??1 The biggest problem is that the support should understand that there is a problem and that there are any tips. bring nothing. You really need behavior here that objectively isn't normal and where there couldn't be any logical explanation. Only in this situation, Samsung Support can no longer suggest anything and may think about whether there is a problem

[dfcPE]

Hello guys, I'm facing the same issue here in my device bought 2 weeks ago. I'm using it in Brazil, so I can confirm that it's a global issue!

[dfcPE]

My assistance app did use 10% in abou 3 hours since full charge. I did clean the cache and data for this app. Let see what happens

[dfcPE]

Assistance app print. Weird battery usage in only 3 hours since full charge.