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A54 5G/Android 14 WiFi Calling?

(Topic created on: 05-02-2024 12:19 PM)
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harpy128
Apprentice
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My network operator (EE) sent a text telling me to turn on WiFi Calling because of possible service interruptions, but the option isn't where it should be on the Settings/Connections menu. 

I asked EE to enable it but they say they can't. I looked in the phone manual and the option doesn’t seem to be mentioned there. 

Does anyone know if the feature exists on this model, please?
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9 REPLIES 9
JAMES4578
Samsung Members Star ★★
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Hi @harpy128  yes wifi calling should be present.  It may be available via the Quick settings, otherwise go to your Phone App, 3 dot Menu and Settings, the wifi Calling option may need to be toggled on.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Badger42
Helping Hand
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Yes it does on my A54 . It is under settings>connections>WiFi Calling
harpy128
Apprentice
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Thanks. That's where it is on my other half's Samsung phone (different model and not EE).
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harpy128
Apprentice
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Thank you very much indeed! It's in the phone app settings. Much appreciated.
Badger42
Helping Hand
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If it is not there check settings>about phone to see what the model number is. For example the EU version of the A54 is SM-A546B. If it is the Malaysian version SM-A546E that may not have WiFi calling.
harpy128
Apprentice
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Thank you - sorted now. It was hiding on the phone app settings, as mentioned by James. Weird that it's in a different place from yours. It is the EU model. Perhaps different OS version, though.
Gregk64
Navigator
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When I needed to turn mine on it was under the telephone call app, just checked and it's still there on my A54. Check the 3 dots top right and then settings.
Badger42
Helping Hand
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Glad you have sorted it. Mine is also available through quick settings as well as settings and then connections.
harpy128
Apprentice
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Thank you! Yes, I found it on the phone app with help from James.
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