21-09-2024 12:57 AM - last edited 21-09-2024 01:39 AM
21-09-2024 05:46 AM
Hello @lance78 👋
I'm sorry to hear of these issues your currently experiencing with your phone. 😔
I appreciate you have already tried some troubleshooting steps.
Might also be worth trying > https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-i...
If you perform a forum search you may find existing threads with some further help or guidence within.
You can also send feedback via your Samsung Members App too to ask for assistance.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "