30-07-2022 04:21 AM
30-07-2022 05:43 AM
If your still within your relevant cooling off period @Louken29 take / send the phone back for a replacement as you shouldn't have to be troubleshooting with a new phone.
If a person is beyond their cooling off period then I'd suggest these tips in order.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
30-07-2022 06:10 AM
30-07-2022 06:15 AM
You certainly seem to have been unlucky especially with having two phones displaying issues, or maybe some of the advice I gave earlier is relevant such as what back ups are being used.
You could even set up the phone as a fresh install i.e don't use any back ups and see how it performs which would help to highlight either the phone or back ups at fault @Louken29
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
30-07-2022 11:13 AM - last edited 30-07-2022 11:13 AM
30-07-2022 11:14 AM
30-07-2022 08:41 PM