A53 5g freezing with colourful line

[Davyn Rodocker]

Hi I've noticed a few people with the same issue.

My A53 5g suddenly started freezing with a colourful pixel line showing up, getting stuck with the last played audio before restarting. It does this when I'm not even using my phone. I factory reset it and no luck. Has anyone found a solution?

[CarlH]

Hi @Davyn Rodocker. As the issue is occurring even after the Factory Reset, it may be best if an engineer inspects yourphone. Take a look at this link to see your options. https://www.samsung.com/uk/support/repair/

[Piper123]

Oops- need to add a link CarlH lol 🫠

[CarlH]

I added a hyper link on the word, is it not working @Piper123 ?

[Piper123]

Fraid not squire 🫠

[CarlH]

Bah! I'll add it and get it looked at. Thanks for letting me know.

[Abood_TX]

I have same problem , can I know what's happen woth your phone?