24-07-2023 05:33 AM in
Until a Moderator allows your video to play we won't be able to view what your experiencing @Muhib
In the interim try Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
Safe Mode can help as a troubleshooting step > Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
You can send feedback via your Samsung Members App for assistance.
If this does not help then perhaps consider a Factory reset after backing up and or let a Samsung Service Centre have hands on.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-07-2023 09:22 AM in
24-07-2023 11:41 AM in