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Original topic:

A51 touch screen burn

(Topic created on: 02-05-2022 02:35 PM)
AlexNikolin
First Poster
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Galaxy A Series

I recently noticed that random touches happen on the phone from time to time.  Previously, it was not so noticeable, but now it happens dozens of times a day.  As I understand it, because of the built-in fingerprint and using it for 2 years, he burned a hole in my screen and now presses it itself.  It wouldn't be so annoying if it didn't happen when it shouldn't.  On the Internet, I haven't found such a problem with anyone, but it is quite logical from the point of the device.  I wanted to know more about this and understand is this a warranty case

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Screen burn can happen and Samsung do tend to look at helping under the manufacturers warranty relevant in your region.

Most give a limited 2 year warranty.

I appreciate you might be slightly over that but you could still ask at a Samsung Service Centre.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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