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A51 SAMSUNG

(Topic created on: 30-06-2022 07:43 PM)
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mucker
Journeyman
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Can't connect to network after update ?

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3 REPLIES 3
Awant
Journeyman
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Hi check ur ip address
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TessM
Mastermind
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Hi @mucker ,

just to be sure that we are on the same page, are you referring to your mobile network or a Wi-Fi network? 

If you are referring to the mobile one, please do turn your A51 off, remove the SIM and give the golden contacts a rub with a soft cloth. Then re-insert this and see if the same thing happens.

If the issue is with the Wi-Fi, please refer to this guide: https://www.samsung.com/au/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

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mucker
Journeyman
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Problem on mobile network, I've done everything it says ,I've removed the sim card, done a factory reset,the problem with the update not really worked since then last security update 🤔
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