Col49
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in data 01-01-2021 11:51 PM
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Is it normal when pressing the shutter, for it to beep, go red, but photo not take. On second press of shutter the photo takes. Sometimes in photo mode, when you press the shutter, it starts recording video rather than taking a photo. Also when zooming in on a distant scene, the shot is out of focus? Picture blurred?
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BandOfBrothers
Samsung Members Star ★★
in data 02-01-2021 06:04 AM
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That does not sound right at all @Col49 !
If all your settings look good then try clearing the cache of the camera. Found in Settings, Apps, Camera, Storage. Clear cache.
If absolutely necessary clear Data too.
There are also diagnostic tools in your Samsung Members App and also by keying *#0*# into your phone's dial pad in the phone app.
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
