24-01-2020 09:39 PM - last edited 14-02-2020 01:18 PM
Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
18-02-2020 07:26 AM
18-02-2020 07:30 AM
18-02-2020 07:40 AM
18-02-2020 07:48 PM
Hiya, yes I can confirm that beta1b solution on page 13 did do the thing for me.
Took a while to dicide to make the effort but I'm enjoying now the full function of BT Music without interuption.
I've SM-A515F PHN (Netherlands) model.
- Downloaded the old firmware On Sammobile from 15-December: A515FXXU1ASKJ A515FOXM1ASKJ
- Downloaded and installed Odin3 (Same site has it and instructions)
- Backup device
- Removed SIM & SD card
- Entered Loading menu (Power down. Vol-up & Power together, select bootloader)
- Flashed with old firmware.
- Going to setup menu with less config as possible. NO WIFI !!!!!
- Entered Developer Options. (In telephone info / Software .. / tapping 7x Buildnr.)
- Disabled automatic update system (In developer options below Telephone Info)
And
- Restored backup, and a lot of manual configuration.
But it was worth the time.
Think I'll look back here in a couple of weeks and see if the new firmware will solve the issue. Until then no updating the firmware !!
19-02-2020 07:57 AM
19-02-2020 03:42 PM
@beta1b wrote:
@Ice-Rabbit
Super!
I had only problems with update notification. I did not helped to disable update in developer mode.
I killed Update processes in developer mode. And for not showing again, I bought Package Disabler Pro for Samsung on Play store.
I this app I disabled: Software Update, System Update, Software Update (anotherone) and Dynamic System Updates.
Notification does not show up. If I reboot the phone, I must only to kill the processes again in developer mode.
I hope it helps someone.
Stil waiting for official fix.
Should I download this update ? I'm running ATA4 and the Bluetooth is working fine.
19-02-2020 05:48 PM
No. Do not download. Some said that ATA8 has the same BT audio problems.
19-02-2020 08:51 PM
19-02-2020 09:12 PM
20-02-2020 07:59 AM
My friend who bougth my phone told, he got back it from the samsung offical service. They told, there is no problem with the bluetooth. The only solution is: Don't buy this phone.