24-01-2020 09:39 PM - last edited 14-02-2020 01:18 PM
Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
15-02-2020 03:19 AM
really? i have ATA8 too, but when i turn on wifi its still have bloetooth issue
15-02-2020 07:52 AM
I think maybe something goes wrong with process of updating to SL6.
Some A51 does not have this problem with FEB patch SL6.
I downgraded to first original FW with Odin and I dont have BT audio problems. I disabled update notification.
I did not try to reinstall FW with SL6 patch integrated. If somebody has time to test to do clean install of FW with SL6 patch integrated.
Best regards.
15-02-2020 05:52 PM
Thanks for your suggestion. I was behind seller to get it fixed and no luck. After I received upgrade on my mobile, looks like issue is resolved.
15-02-2020 09:24 PM
I have exactly the same... If i connect to my wireless headset it bugs, same to my speakers
16-02-2020 11:43 AM - last edited 16-02-2020 11:48 AM
@YousefOmar wrote:Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
Which country frimware are you using? Might flash and switch to your country frimware to avoid these annoying issue. I'm also on ATA8 (Thailand Frimware) but still have the bluetooth connection issues, not as bad as before but still annoying
16-02-2020 12:12 PM
17-02-2020 04:53 AM
17-02-2020 02:43 PM
Sir,
I am using bhaari A61 bluetooth since June 2019
With nokia 6.1 plus but now bay new A51 it's not working properly
Unusual sound and breaking voice Connor enjoy any audio through this device
But blue tooth work other divorce excellent
Pls guide me how fix this
18-02-2020 06:27 AM
18-02-2020 07:20 AM