A50 videos in fast foward, no sound mode.

[LF93]

Since my last update my A50 is playing videos in fast forward mode. The sound will not play either. No sound for alarm, music or videos either. I've reset the phone several times, that helped at first. I removed the SD and sim card, that helped once too. Nothing since despite factory restting the phone. First I had a mic issue which needs repairing and now this, help!!!

[sama50broke]

I am having the same issue. Have done a factory reset and all other possible solutions that I have found online. All Samsung has told me is to do a factory reset, and that I should do this after each update to the phone...

[Red1-uht]

i am having the same issue, with my A51, the only solution that works for me is tu turn down the device for 7 hours the turn it on, and so it get back to normal, i don't know why but it works...

[Virginia Picanco]

I have the same problem, is it possible to be fixed?

[Sam20211]

Im experiencing exactly the same problem, i have reset my phone to factory setting & still no sign of improvement,kindly advise how you solved yours.

[Noah Jans]

Hey there,

Soo I was facing this problem too and I fixed it.

What i did was:

1. Plug in my charger.

2. Switch off your phone.

3. Wait 5 seconds.

4. Then start the phone up.

This worked for me.

[Aamigoo]

I have the same problem

why samsung has no solution ?!!

[jithujohn]

Since my last update my A50 is playing videos in fast forward mode.The sound will not play either the captured videos as well as youtube nd other sd card videos,..No sound for alarm, voice cal.music or videos either. I've reset the phone several times, that helped at first. I removed the SD and sim card, that helped once too. Nothing since despite factory restting the phone. First I had a mic issue which needs repairing and now this, help!!!

[Jen1234]

Has anyone managed to fix this 😪

[Musaibashraf]

I am having the same problem?

How to solve it?

[jithujohn]

I am having the same problem since I have updated my mobile.
Videos are platong with heavy speed with no sound.
WhatsApp videos are playing superfastly with no sound.
No able to hear phone calls on either of the speakers...pls help me fix it at once...