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A50; some incoming calls going straight to voicemail

(Topic created on: 02-10-2020 12:00 PM)
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Tony171
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A50; some incoming calls going straight to voicemail.  I checked call settings, voice call, etc.  It appears to be intermittent

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BandOfBrothers
Samsung Members Star ★★
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As a process of elimination can you try your sim card in another phone.

 

This maybe a network mast issue also @Tony171 

Does this happen everywhere you go or in one particular place ?

 

Does this happen with random incoming calls or a particular one ?

 

With some network's you can lengthen the time the phone rings before it goes to voicemail. Perhaps check your network's help pages.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tony171
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Thanks for your suggestions.

I wear hearing aids which can also work via Bluetooth on the phone.

I contacted network support, but no great help

I am inclined to believe that the phone is affected by the hearing aids.

Therefore I intend to change the phone.

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