A50 problem after update (March 2020)

[Vigo01]

Hi,
My Galaxy A50 had absolutely no problems before the last update (March 28, 2020).

After the update, my phone works very slowly and my memory fills up with itself, 63/64 GB. While the size of my files is 24GB.

Someone has the same problem? or other problems?

Thank you.

[Vigo01]

[CarlH]

Hi @Vigo01. Do you have WhatsApp on your phone? If so, there may be duplicate pictures or videos on there.

[Vigo01]

Thank you for you reply @CarlH.

I don't save WhatsApp files on my phone, only on Google Drive.

my phone has become super slow since the update.

I deleted a lot of applications but it didn't change anything.

[CarloL]

Okay, try also deleting any third party app, document, music track, picture and video that you don't need anymore, as this will free some space in your storage. Afterwards, head to: Settings > Apps > Select each app > Storage > Clear cache. Also, go to: Settings > Device Maintenance > Optimize now.

[GingerSteve · Accepted solution]

After the update did you do the "wipe cache partition " in the system recover setup ?
The one where you turn off your device,
"Hold volume up and power button" together until the android recovery logo shows , release the buttons and and a list will show up, which contains lots of options , one being "wipe cache partition " not to be confused with the format device or wipe device options.

[GingerSteve]

After an update sometimes settings from previous can conflict, or even just temp cache can be an issue, so I find the wipe cache partition helpful

[GingerSteve]

It can take a while for your system to settle after updates

[Vigo01]

Thank you @GingerSteve,

my phone is working fine now. No more slowness.

But for the memory the problem is still the same, I cleared the cache as @CarloL advised me, but that didn't change much.

[GingerSteve]

Hopefully given time the memory issue will settle, good to hear your phone isn't as slow as it was getting though