30-03-2020 12:40 AM - last edited 30-03-2020 12:42 AM
Hi,
My Galaxy A50 had absolutely no problems before the last update (March 28, 2020).
After the update, my phone works very slowly and my memory fills up with itself, 63/64 GB. While the size of my files is 24GB.
Someone has the same problem? or other problems?
Thank you.
Solved! Go to Solution.
30-03-2020 03:41 PM in
30-03-2020 05:43 AM in
30-03-2020 12:10 PM in
Hi @Vigo01. Do you have WhatsApp on your phone? If so, there may be duplicate pictures or videos on there.
30-03-2020 02:54 PM in
Thank you for you reply @CarlH.
I don't save WhatsApp files on my phone, only on Google Drive.
my phone has become super slow since the update.
I deleted a lot of applications but it didn't change anything.
30-03-2020 03:22 PM - last edited 30-03-2020 03:22 PM
Okay, try also deleting any third party app, document, music track, picture and video that you don't need anymore, as this will free some space in your storage. Afterwards, head to: Settings > Apps > Select each app > Storage > Clear cache. Also, go to: Settings > Device Maintenance > Optimize now.
30-03-2020 03:41 PM in
30-03-2020 03:43 PM in
30-03-2020 03:44 PM in
30-03-2020 04:32 PM in
Thank you @GingerSteve,
my phone is working fine now. No more slowness.
But for the memory the problem is still the same, I cleared the cache as @CarloL advised me, but that didn't change much.
30-03-2020 04:36 PM in