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Original topic:

A41 camera settings

(Topic created on: 05-11-2023 02:38 PM)
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Members_WpuaqXi
Student
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Hello. My A41 has started using HEIC instead of JPG but nowhere in camera or Gallery settings is there a switch to say save as HEIC or JPG. I have followed Youtube instructions and searched forums etc but my phone just doesn't have the function shown / discussed to switch formats, its just not there. Any help please as I don't want the HEIC format. Thank you.

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AndrewL
Moderator
Moderator
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@Members_WpuaqXi: I have replied to your post in another thread, but have included my response below. 

Please can you try heading to the Camera app > Tap the cog symbol in the top left >  Look for an option called 'High efficiency pictures', and toggle this off if it is enabled. Alternatively, look for 'Save options' > HEIF pictures, and toggle this off, or 'Format and advanced options' > HEIF pictures > Off. 

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