14-07-2024 03:37 PM
On my A33 5G under each contact I have a Notes option, on my wife's A34 5G the Notes under each contact does not show. I have looked at various settings and App settings without any success.
Where am I going wrong, or is the Notes option no longer available?
Solved! Go to Solution.
15-07-2024 11:09 AM - last edited 15-07-2024 11:09 AM
@LucyGreyhound: This could potentially be related to where your partners contacts are stored. With this in mind, please try opening the Contacts app > Tap the 3 lines in the top left > Tap on the bar at the top of the pop-up window, and check the current storage location (as indicated by a number to the right of the relevant option).
Now, tap on Manage contacts > Move contacts, and follow the on-screen instructions. I recommend moving the contacts to your Google account, or to the phone's internal storage. Let me know if this helps.
14-07-2024 04:05 PM - last edited 14-07-2024 04:06 PM
14-07-2024 04:35 PM
All her A34 shows is Contact Name, Phone Number and Email Address, whilst my A33 shows a list of options including notes.
14-07-2024 04:38 PM
14-07-2024 04:56 PM
No.
14-07-2024 05:08 PM - last edited 14-07-2024 05:27 PM
15-07-2024 11:09 AM - last edited 15-07-2024 11:09 AM
@LucyGreyhound: This could potentially be related to where your partners contacts are stored. With this in mind, please try opening the Contacts app > Tap the 3 lines in the top left > Tap on the bar at the top of the pop-up window, and check the current storage location (as indicated by a number to the right of the relevant option).
Now, tap on Manage contacts > Move contacts, and follow the on-screen instructions. I recommend moving the contacts to your Google account, or to the phone's internal storage. Let me know if this helps.
20-07-2024 05:16 PM
Many thanks for your advice Andrew. I compared our phones and whilst my contacts were on the phone my wife's contacts were mainly on the SIM. Had a bit of a scare because when I moved them from the SIM to the phone her other phone numbers disappeared but I managed to import them back from her Google Account.
Once again many thanks for your advice.