A14 and android auto

[Hazelanne]

I cannot connect my brand new galaxy a14 to android auto on my brand new MG4 car. Using the same lead and USB port that I used successfully with galaxy a40s. The android auto remains greyed out on the infotainment screen. Any suggestions?

[keith30]

It may not be compatible with your car as not all cars do.

[Hazelanne]

Thanks. How would I find out if this is the case?

[mickyrb]

Dont know if this helps but i have a vw polo. And the same phone as you. I had to download the vw connect app from google, connect to car with supplied lead first time, and complete setup on phone. After that the phone connects by bluetooth. Is there a app for your mg4?

[Hazelanne]

Thanks. Yes there is an MG app which I have downloaded and linked to my car but I will check all the setting. Thank you

[Morrim]

Hey Hazel did you find a solution to this please as I have exactly same issue a40 connects fine a14 doesn’t!

[SurfDog]

I have same issue. My A34 connects to MG4 no problem however my A14 does not. A14 phone has same settings as A34 but AA icon on infotainment screen remains grey and states please connect phone via usb cable to connect. A14 phone AA icon appears on its screen stating it has connected successfully!!! I take it there is no solution yet to this issue.

[claudine3]

I have exactly the same problem....