17-11-2019 03:26 AM
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I use a Samsung case with a card slot, and a card in it. Been using the same setup on previous android with no issues.
Samsung have added a pop up to say "No supported app for this nfc tag"
The issue is that the pop-up has to be dismissed before interacting with the phone, especially annoying on the call screen as it means pressing twice to hang up the call... Meaning most of the time I put the phone down not realising the call is ongoing.
Anyone else having this issue?
Samsung told me it's a change of strategy for android 10,which really concerns me...
- Tags:
- nfc

17-11-2019 06:56 AM
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Hey @Dadou1
Unfortunately that is the case.
Whenever your device decets something with NFC antenna, it will try to connect to it.
17-11-2019 07:26 AM
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Thanks for the quick response!!!
I understand the logic and the feature but :
- why change, it must have been working before
- why have a notification every time that I have to dismiss?
- give us the option to turn off the pop-up feature (but not payment capability)
- give us the option to ignore specific cards?
Samsung engineered the case with a card slot, sells it at high cost, so it would make sense to be able to use it without this additional "complexity" (I know there is more to life than this issue 🙂)
Could you please bring this to the customer experience team and reconsider the design and implementation changes? Please please please 😊
19-11-2019 10:11 AM
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Hi @TomaszT
Any chance this could be challenged? (see my previous note)
The pop-up is really affecting the usability of the phone with the Samsung case...
19-12-2019 08:23 AM
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20-12-2019 09:26 PM
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I had the same issue when I downloaded the software update on my s10+, how can we fix this error. I noticed the voice recording chime also going off faintly in the background of my calls, but I was using handsfree neckband earbuds and I checked my phone thoroughly for any voice detection prompts open in any of apps on my phone or anything in the background running I have been hearing this periodically during conversations in phone calls.
22-12-2019 08:46 AM - last edited 22-12-2019 08:55 AM
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If you swipe up, go to settings > connections - you can turn off the NFC in the menu there. I hope it helps!
27-12-2019 10:41 AM
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28-12-2019 02:28 AM
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Thank you this helped alot. But I now know it was a bank card that was making it do it as I had it in my phone case
28-12-2019 02:30 AM
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