Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

finger print

(Topic created on: 09-01-2021 08:11 PM)
325 Views
baztrial29
Explorer
Options
I have downloaded latest updated and the fingerprint reader still doesn't work on S10 plus.
0 Likes
6 REPLIES 6
Soipe
Journeyman
Options
Are you using a screen protector at all or is this software/hardware related?
0 Likes
Andy3
Voyager
Options
are you using a none inscreen fingerprint scanner screen protector? I'm using spigen neoflex and the inscreen fingerprint scanner works just fine.
0 Likes
Sparehead
Navigator
Options
no issues with mine working fine
0 Likes
baztrial29
Explorer
Options
no screen protector on my phone, it seems to work OK for 24 hours or so then it doesn't recognise my finger print so I delete them and start again with same results. apart from that all seems great.
0 Likes
MartynaK
Beta Moderator
Beta Moderator
Options

@baztrial29,

 

If the issue persists, please report it via the Members application so that our developers can have a look at it :hand-with-index-and-middle-fingers-crossed:.

0 Likes
baztrial29
Explorer
Options
Hi, I have deleted all finger prints and replaced with new ones that was 48 hours ago and all seems well. Sorry if I have troubled you.
0 Likes