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Android 12

(Topic created on: 18-11-2021 07:18 AM)
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faisi
First Poster
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So many apps are not working even netflix. 
After opt out I still cannot go back to android 11 
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6 REPLIES 6
GytisRepecka
Samsung Members Star ★★
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It is not Samsung specific - when you upgrade Android version on your device via over-the-air upgrade, you have no way back. Factory Reset only deletes data partition, but system stays the same since upgrade has overwritten it already.

Unless you flash firmware image to the phone using your computer, there is unfortunately no way coming back to an older Android version.

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Forash
Pioneer
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You have to use smart switch on PC to go back to android 11.
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faisi
First Poster
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I have done that still not letting me go back. I have called samsung even they couldn't figure out
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rizcom
Journeyman
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You need to use odin there are guides on Google
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JAMES4578
Samsung Members Star ★★
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Hi @faisi  you cannot roll back to Android 11 via  Smart Switch   if you have the  version of Android 12.    It is possible to revert to the previous software whilst still on the Beta.

With regard to the problem with apps, have you cleared the cache partition following the update as that can help. Advisable also to clear the cache and data from some specific apps and also beneficial to send error reports.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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MartynaK
Beta Moderator
Beta Moderator
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@faisi,

Have you tried to report this problem via the Samsung Members app? :hand-with-index-and-middle-fingers-crossed:

As for the apps, it is possible that some third-party apps will not work during the Beta due to compatibility problems 😣.

Anyway, you can try to clear cache of the affected apps (or reinstall them if necessary). Also check if any application updates are available.

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