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Fingerprint recognition not working on some apps

(Topic created on: 19-11-2021 01:38 PM)
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AzizK
Pioneer
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After enrolling for the beta, I have found that the fingerprint recognition is no longer German working on apps which I used to have on. Instead I have to login with passwords, which is going backwards in my opinion.

I have a Samsung note 20 ultra.
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4 REPLIES 4
Merlins23ultra
Navigator
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Interesting...I have the note 20 ultra too. Language default English. So far 🤞my experience has been flawless, everything working as before and finger print recognition working the same. Might I suggest once you are in the application check to be sure that finger print is selected too unlock the app,as it may have changed. Have you flashed the cache? Good 🍀
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skinnylatte7860
Student
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Samsung Note 20 Ultra...fingerprint is definitely not working on several Apps including Bank Apps
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Rabbitfood10
Student
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I had same problem on my banking apps I installed another fingerprint and reinstalled banking apps
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MartynaK
Beta Moderator
Beta Moderator
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@AzizK,

Could you please report this problem via the Samsung Members app attaching log files? Thank you in advance! 😊

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